Our contact details

 

Name: Neal Byers

 

Address: 97 Norton Park Lane, Norton Park Road, Sheffield, England, S8 8GR

 

E-mail: neal@workfromhub.co.uk

 

 

The type of personal information we collect

 

We currently collect and process the following information:

• Identity Data includes first name, last name, preferred pronoun, username or similar identifier, title.

• Contact Data includes email address and telephone numbers, as well as details of any additional persons for whom copy correspondence is required.

 

How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To communicate with you

• To provide access to the WorkfromHub WebApp

 

We use the information that you have given us in order to communicate with you and as a record of you involvement in the WorkfromHub Pilot.

 

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Neal Byers.

 

(b) We have a legal obligation.

 

 

How we store your personal information

 

Your information is securely stored on the Nota Bene Consulting One Drive.

 

We keep identity and contact information for five years. We will then dispose your information by deleting the data from our servers and any relevant information held in email.

 

 

Your data protection rights

 

Under data protection law, you have rights including:

 

Your right of access - You have the right to ask us for copies of your personal information.

 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

 

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

 

Please contact us at info@workfromhub.co.uk if you wish to make a request.

 

Statement on the Use of Survey Data for Impact Assessment

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We are currently trialling a hub at Bristol Temple Meads Station as part of Connected Places Catapults Station Innovation Zone Trial. As part of this trial we are undertaking surveys with users of the station and our service that will be used within an impact assessment report on the trial.

 

In accordance with the General Data Protection Regulation (GDPR), we provide the following statement regarding the collection and use of survey data for our trial's impact assessment:

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1. Purpose of Data Collection: The primary purpose of collecting survey data is to assess the impact and effectiveness of our trial. The insights derived will guide improvements and shape the direction of future projects.

2. Type of Data Collected: We collect only relevant data required for the impact assessment. This may include, but is not limited to, feedback on user experience, utilisation patterns, and any challenges faced during the trial.

3. Data Protection: The data collected is stored securely, with access restricted to authorised personnel involved in the impact assessment. We utilise robust encryption methods and cybersecurity measures to prevent unauthorized access or data breaches.

4. Data Retention: Survey data will be retained only for the period necessary to complete our impact assessment, after which it will be permanently deleted, unless participants provide explicit consent for longer-term retention or if there is a legal reason to retain the data.

5. Data Sharing: We do not share, sell, or distribute the survey data to third parties. Any insights or results published will be aggregated and anonymized, ensuring individual participants cannot be identified.

6. Participant Rights: All participants have the right to access, correct, delete, or restrict processing of their personal data. They can also object to the processing of their data and have the right to data portability. Any requests related to these rights can be directed to neal@workfromhub.co.uk.

7. Consent: Participation in the survey is voluntary. By providing survey data, participants give explicit consent for the collection, processing, and use of their data as described above. Consent can be withdrawn at any time, and participants can opt out of future communications or surveys.

8. ​

We are committed to maintaining the trust and confidence of our survey participants. If you have any questions or concerns about how your data is handled, please do not hesitate to reach out to us.

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How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us at neal@notabeneconsulting.co.uk.

 

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:

 

Information Commissioner’s Office

 

Wycliffe House

 

Water Lane

 

Wilmslow

 

Cheshire

 

SK9 5AF

 

 

Helpline number: 0303 123 1113

 

ICO website: https://www.ico.org.uk